Sony Ericsson Z610i

PHONE UNLOCK PROCEDURE

PLEASE READ THE INSTRUCTIONS CAREFULLY BEFORE YOU ATTEMPT ANY UNLOCK PROCESS

This procedure unlocks the handset from being network restricted from only using SIM cards from Vodafone Australia. In case of difficulties, please refer to the FAQ listed below

1. Take note of the unlocking code shown above

2. Insert a Non-Vodafone Australia working SIM card.

3. Ensure the phone is charged and then switch the phone on.

4. Optional Step: If the SIM card has a PIN, enter your PIN number. (See FAQ below)

5. The phone will then display a message. The most common is “Insert correct SIM Card”. (Different message? See FAQ below)

6. Using the navigation key, press Left (<), Star (*), Star (*), Left (<), in sequential order to display the unlock menu. (Problem? See FAQ)

7. The phone will display “Personalized with MNC2” menu showing 2 options:

Network
Network Subset


8. Select Network

9. The phone will display “NCK:” (NCK refers to the unlocking code)

10. Enter the 16-digit Network Unlock Code for your handset (Unlocking code is shown above) and press “OK” (left-softkey).

11. The handset will be unlocked automatically the after successful entry of the unlocking code. This will be confirmed if you can make and receive calls with the Non-Vodafone Australia SIM Card. (You will need reception and phone credit with the different network provider)

Please Note:

If a wrong unlocking code is entered, it will display “Wrong code”.

FAQ:

Question: My phone asks to enter a PIN number

Answer: For SIM cards with PIN ENABLED you will be required to enter a PIN. This is not the unlocking code that has just been provided. For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone. This is not a handset unlocking difficulty.

Question: My handset displays a different message then what is shown in this procedure when I insert a Non Vodafone Australia SIM card.

Answer: The most common message the phone will display is “Insert correct SIM card”. Because each handset may have a different variation in software there is no common message. If your handset displays a different message it is recommended to move onto the next step.

Note: Faulty SIM Cards - The handset may also display messages indicating the SIM you are using to unlock the handset is faulty, it could display “Insert SIM” “Bad Card”, “Card Error” or “Card Rejected”, confirm the SIM card is inserted correctly – Gold area downwards and the cut of the corner matches correctly. You will need a working Non Vodafone SIM card to unlock the handset, Vodafone can not assists with other networks faulty SIMs.

Question: The unlocking procedure refers to a left (<). But I can not find it?

Answer: The phone has no (<) key. This refers to pushing the navigation button left

Question: I am not currently in Australia and experiencing difficulties unlocking the phone that I purchased from a Vodafone Australia outlet

Answer: Clearly note this in the difficulties description. Vodafone Australia can only send a reply to the difficulty by email.